Dispatching now, 24/7 : Call (818) 788-0322

How do I schedule medical transportation with MedBridge?

Call (818) 788-0322 or send the form on this page. Give us the pickup address, destination, appointment time and how the patient gets around. Dispatch confirms the vehicle, the price and the return trip, 24 hours a day.

ADA-Compliant Vehicles
Licensed & Insured
Available 24/7
Background-Checked Drivers

Schedule medical transportation in minutes

Call dispatch for the fastest answer, especially for same-day or recurring rides. Prefer to write it out? Send the form and a dispatcher will follow up to confirm the details and the price.

Contact Details

Call or text
Dispatch hours
24 hours a day, 7 days a week
Service area
LA, Orange, San Bernardino & Riverside Counties

Request a Ride or Ask a Question

How to book medical transportation with MedBridge

Booking takes about three minutes. Whether you call or use the form, we ask for the same few details so dispatch can match the ride to the patient.

There is no referral to collect and no account to open first.

Pickup address and destination

, including any suite, floor or gate numbers

Date and appointment time

, and whether you need a return trip

How the patient gets around

: wheelchair, gurney or walking

Equipment or companions

, such as oxygen, a walker or a family member riding along

A phone number

for the driver and for the person who will meet the patient

Call the MedBridge phone number for the fastest answer

The quickest way to reach us is to call (818) 788-0322. That MedBridge phone number goes to our dispatch team, who answer day and night. It is the best choice for same-day rides, hospital discharges and changes to a standing schedule.

If you are not sure which vehicle the patient needs, describe the situation and we will help you decide. You can read more about each option on our services page, including wheelchair, gurney and ambulatory transportation.

A caregiver helping a patient before a medical transportation ride
A dispatcher confirms the vehicle, the pickup window and the return trip before the ride.

Not sure which ride fits?Describe the trip and dispatch will help you choose before anything is booked.

Call (818) 788-0322

What medical transportation dispatch does after you call

Medical transportation dispatch is the part you never see, and it is the part that makes rides reliable. Once you book, dispatch assigns the right vehicle and driver, confirms the pickup window and sends the driver's details ahead of time.

If traffic, a delayed appointment or a late discharge changes the plan, dispatch adjusts the trip and tells the people involved. For recurring rides, dispatch also keeps the schedule so you do not have to rebook.

Getting a medical transportation quote

Ask for a medical transportation quote when you call or mention it in the form. Pricing depends on the type of vehicle, the distance, whether the trip is a round trip and any waiting time.

We confirm the price before the ride is booked, so there are no surprises at the end. Facilities that move patients regularly can ask about our facility partner program for consolidated billing support.

Ready when you are.Dispatch answers 24 hours a day. Most rides are confirmed in a few minutes.

Call (818) 788-0322

Where we serve

MedBridge serves Los Angeles County, Orange County, San Bernardino County and Riverside County. If your address is not on the lists for those pages, call anyway.

We often serve areas that are not named, and our long-distance transport team can plan trips beyond Southern California.

Tips for families booking for the first time

If this is your first time arranging a ride for someone else, a few small steps make the day smoother. Ask the patient or their nurse whether they can sit upright for the whole trip. Check whether the building has stairs, a ramp or an elevator.

Write down the name of the person who will meet the patient at the destination. If the appointment might run long, tell us, and we can plan a wait-and-return trip instead of a separate pickup. And if you are booking from out of town, give us your number as well as the patient's, so dispatch can keep you in the loop.

For hospitals, nursing facilities and care teams

Case managers and discharge planners can use the same phone number and form, or ask about a direct line through our facility partner program.

Tell us the patient's mobility level, the sending and receiving contacts and the arrival window you need. Contracted partners receive priority dispatch, and every facility gets a confirmed vehicle type before the driver leaves.

Notice and same-day rides

We recommend 24 to 48 hours of notice for wheelchair and gurney rides, and as much notice as you can give for recurring schedules like dialysis.

Same-day requests are accommodated when capacity allows, so it is always worth calling.

Booked in minutes. Handled from there.

  1. 1

    Call or book online

    Share the pickup address, destination and how the patient gets around. It takes about three minutes.

  2. 2

    We confirm and dispatch

    Dispatch confirms the ride, matches the right vehicle and sends driver details before pickup.

  3. 3

    Door-to-door care

    Your driver arrives on time and helps from the door, through the ride, to the destination.

  4. 4

    A safe ride home

    The return trip is arranged too, so no one waits at the curb or calls a rideshare from a waiting room.

Questions people ask before they book

Call (818) 788-0322 or send the form on this page. Give us the pickup address, destination, appointment time and the patient's mobility needs, and dispatch will confirm the ride.
Yes. Send the form above with your details and a dispatcher will follow up to confirm the vehicle, the price and the pickup time. For same-day rides, calling is faster.
Dispatch answers the phone around the clock. Form requests are followed up by the dispatch team as soon as possible, and calling is the fastest route when the ride is urgent.
No. You can book directly without a doctor's referral. Dispatch will talk through the trip and the cost when you call.
Yes. Call dispatch at (818) 788-0322 as early as you can and we will update the trip. For standing schedules, tell us about any new treatment days or times.
Our dispatch team is available 24 hours a day, 7 days a week, including weekends and holidays. Early dialysis pickups and evening discharges are part of the job.
We serve Los Angeles, Orange, San Bernardino and Riverside counties and plan longer trips on request. Call to confirm service for a specific address.

MedBridge serves Los Angeles County, Orange County, San Bernardino County and Riverside County. You can also read about our facility partner program, dialysis transportation and facility transportation.

Ready to schedule your ride?

Call dispatch any hour of the day. We will confirm the vehicle and the pickup time.

(818) 788-0322